How the restructuring of the Neighbourhood Partnerships will improve local services

We are changing the way some services are delivered to you so that they become:

• more local
• more joined up
• more flexible to local needs
• more accountable

We’ll be working closely with communities, listening to your priorities and doing our best to respond with a ‘can do’ attitude.

As a first step we’ve put the people who manage many important local services together in your area.

There are 12 Neighbourhood Partnerships across the city and six local teams responsible for delivering services. Staff in Council department, Services for Communities, will work together with partner organisations to improve local services.

What services will be managed locally in my neighbourhood?

Many of the services that you come into contact with on a day-to-day basis will be managed locally in your neighbourhood.

Here are just some examples...

[IMG2]	Keeping neighbourhoods well maintained... Repairing footpaths Maintaining street lighting Repairing roads
[IMG3]	Keeping neighbourhoods clean... Fining people who litter Issuing penalties for dog fouling Tackling graffiti
	Keeping neighbourhoods well managed... Working in partnership with the Police Working with resident groups to improve areas Managing local libraries
	Keeping neighbourhoods well housed... Repairing Council homes Working with private landlords Tackling homelessness
	Keeping neighbourhoods green... Managing parks Providing recycling facilities Maintaining cycle paths
	Keeping neighbourhoods safe... Monitoring using CCTV Funding Police Youth Action Teams Tackling nuisance noise

As Neighbourhood Partnerships have only just been set up, there will be a ‘learn by doing’ approach and the role of the Partnerships will develop over time.

Regular progress reviews will help inform the development of the Partnerships, both locally and citywide.

If you want to find out more about your local Neighbourhood Partnership and find out how you can have your say, get in touch with your local neighbourhood team (contact details above).

You can also tell the Council about issues in your community the following ways:

• Call the Council Contact Centre on 0131 200 2323 for info on Council services.
• Call 0131 200 2345 for repairs to Council houses.
• Call 0131 529 5757 to report stair lighting faults.
• Call CLARENCE on 0800 23 23 23 to report road and lighting faults and find out about Concessionary Travel.
• Call 0131 529 7050 to report antisocial behaviour and find out how to help end it.
• Call the Rapid Response team on 0808 100 33 66 about litter and dumping problems on public land.
• Call 0131 529 3030 for special uplifts, refuse collection and recycling issues. You can also find out about Environmental Wardens, food hygiene, trading standards, pest control, abandoned vehicles and parks.